1Purpose and scope

These Terms and Conditions apply to all bookings made with Camping Pitrera Village, operated by Marie Branca, located at Village de Trinité RT10, 20137 Porto-Vecchio.

Every booking implies full and unreserved acceptance of these terms, which take precedence over any other document provided by the customer.

2Booking and confirmation

  • A booking is confirmed once a 30% deposit of the total cost of the stay has been paid.
  • Bookings can be made online, by phone on 04 95 70 20 10 or by email at pitrera@orange.fr.
  • A written confirmation is sent by email once the deposit has been received.
  • The balance is due 30 days before arrival. For last-minute bookings, full payment is required at the time of booking.

3Payment methods

  • Card : Visa, Mastercard, American Express
  • Cheques payable to Camping Pitrera Village
  • Chèques Vacances (ANCV) accepted
  • Cash within the legal limit in force
  • Bank transfer on request (details provided at booking)

4Cancellation and changes

Cancellation by the customer:

  • More than 60 days before arrival: full refund of the deposit
  • Between 30 and 60 days: 30% of the total retained
  • Between 15 and 30 days: 50% of the total retained
  • Fewer than 15 days or no-show: no refund

Cancellation insurance: We offer cancellation insurance at €50 per accommodation covering cases of force majeure (illness, accident, bereavement). We strongly recommend taking it out.

Cancellation by the park: In cases of force majeure (natural disaster, official closure), the park will refund the customer in full.

5Arrival and departure

  • Accommodation : arrival from 4.00pm, departure before 10.00am
  • Pitches : arrival from 2.00pm, departure before 12.00pm
  • Early departure does not entitle the customer to any refund
  • A joint inventory check is carried out on arrival and departure
  • A security deposit may be required on arrival

6Maximum capacity and party composition

  • The maximum capacity stated for each accommodation may not be exceeded
  • Any undeclared additional person may result in immediate termination of the contract without refund
  • The exact make-up of the party (adults, children, pets) must be declared at booking
  • Infants (under 2) are not counted towards the capacity

7Pets

  • Pets are accepted subject to prior declaration at booking
  • Supplement: €2/day or €10/week per pet
  • Up-to-date health record, rabies vaccination and identification required
  • Pets must be kept on a lead in communal areas
  • Access to the pools and restaurant is strictly forbidden
  • Category 1 and 2 dogs are not permitted

8Park rules

  • The park rules are given to each guest on arrival and must be observed
  • Quiet hours apply from 10pm to 8am
  • The speed limit is 10 km/h within the park
  • Any disruptive behaviour may result in eviction without refund
  • Charcoal barbecues are forbidden (fire risk)
  • Children under 12 must be accompanied by an adult at the pools

9Liability

The park accepts no liability for theft, loss or damage to guests' personal belongings. We advise taking out comprehensive home insurance that covers camping stays.

The park cannot be held responsible for disruption caused by external events (bad weather, neighbouring works, local wildlife, etc.).

10Disputes and applicable law

In the event of a dispute, an amicable solution will be sought first. Failing that, the competent courts are those of Ajaccio (Southern Corsica). These terms are governed by French law.

In accordance with article L.612-1 of the French Consumer Code, you may use the consumer ombudsman free of charge.

Last updated: June 2026